What to do if my Thinkware Dash Camera memory card cannot be recognized?
If your Thinkware Dash Camera isn't recognizing the memory card, first make sure it's inserted correctly. If it still isn't working, turn off the power, remove the card, and inspect the memory card slot for any damage to the contacts. Finally, ensure you are using an authentic THINKWARE memory card.
Why is my Thinkware Dash Camera not powering on?
If your Thinkware Dash Camera isn't powering on, first ensure the power cable (either the car charger or the hardwiring cable) is correctly connected to both your vehicle and the dash camera. Also, check your vehicle's battery level to make sure it has sufficient charge.
What to do if my Thinkware DC-E1-FG GPS signal cannot be received?
If your Thinkware Dash Camera is not receiving a GPS signal even with the external GPS receiver installed, check that the receiver is properly connected. GPS signal reception can be affected by location; try again on a clear day in an area known for good GPS reception, avoiding locations between tall buildings or out-of-service areas. Note that it may take up to 5 minutes to establish a GPS connection.
Why is the video from my Thinkware Dash Camera unclear?
If the video from your Thinkware Dash Camera appears unclear, first ensure that the protective film on the camera lens has been removed. Additionally, check the front camera's installation location, power on the device, and adjust the camera's viewing angle to optimize clarity.
What to do if recorded Thinkware DC-E1-FG video cannot be played on PC?
If the recorded video from your Thinkware Dash Camera cannot be played on your PC, ensure that the video player you are using supports the playback of MP4 video files.
Provides an overview of the product and the contents of the user guide.
Covers copyrights, trademarks, and important operational disclaimers.
Explains safety symbols and provides guidelines for safe operation.
Lists all items included in the product package.
Identifies and labels the components of the front camera unit.
Instructions on how to remove and insert the memory card.
Steps for selecting a location and securing the front camera unit.
Guide to connecting the car charger or hardwiring cable.
Instructions for mounting and connecting the optional external GPS receiver.
Turning the product on/off and understanding video file storage locations.
Details on continuous, manual, and parking recording modes.
Instructions on how to check recorded video files on a PC.
Details PC viewer requirements and installation steps for Windows/Mac.
Overview of the PC viewer interface and how to play recorded videos.
Explanation of the video playback controls within the PC viewer.
Options for partitioning, formatting, and overwriting memory card data.
Adjusting brightness, impact sensitivity, and various recording features.
Enabling safety camera alerts and departure warnings.
Configuring language, volume, time zone, speed units, and resetting settings.
General| Wi-Fi | Yes |
|---|---|
| GPS | Yes |
| Bluetooth | No |
| Video Resolution | 1920 x 1080p |
| Field of View | 140 degrees |
| Storage Type | microSD Card |
| Viewing Angle | 140 degrees |
| Mounting Type | Adhesive |
| Parking Mode | Yes |
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