THOMSON 512261 - FAQ

EN
14
COLOUR VIDEO INTERCOM 18CM
F - FAq
Symptoms Possible causes Solutions
The intelligent bracket is
showing an error (red light)
when the screen is lit.
Thisiscompletelynormal. Thediagnosticsrunbytheintelligent
bracket should be relied on only
whenthescreenisdisconnected.
The monitor will not switch
on.
Theadapterisnotconnected
tothemains/themonitorisnot
insertedcorrectlyintotheintelligent
bracket.
Checkthatallpowersupplycables
arecorrectlyconnected.
No image on screen (black
or blue screen).
Theintercompanelandthe
intelligentbracketarenot
connectedcorrectly.
Removethescreenoftheintelligent
bracketandrundiagnostics.
Checktheconnections.
Thecablesectionusedisnot
suitableforthedistancebetween
themonitorandtheintercom
panel.
Checkthedistancecoveredbythe
cable section with the help of this
operatingmanual.
The image is blurred.
Thecablesectionusedisnot
suitableforthedistancebetween
themonitorandtheintercom
panel.
Checkthedistancecoveredbythe
cable section with the help of this
operatingmanual.
Thecablesthatconnectthe
intercompaneltothemonitorare
toocloseto230Vmainspower
cables.
Ifpossible,useaseparateductfor
thecablesthatconnectthemonitor
totheintercompanel.
Background noise when
talking.
Thecablesectionusedisnot
suitableforthedistancebetween
themonitorandtheintercom
panel.
Checkthedistancecoveredbythe
cable section with the help of this
operatingmanual.
The
cablesthatconnecttheintercom
paneltothemonitoraretoocloseto
230Vmainspowercables.
Ifpossible,useaseparateductfor
thecablesthatconnectthemonitor
totheintercompanel.
The electric strike plate does
not open the door.
Thecablesectionusedisnot
suitable.
Check the cable section with the
helpofthisoperatingmanual.
Theintercompanelandthestrike
platearenotconnectedcorrectly.
Check the connections between
theintercompanelandtheelectric
doorrelease.
Thestyleofelectricstrikeplate
usedisnotsuitable.
Check that the strike plate is
compatible with the specications
includedinthismanual.
The gate control does not
release the automated door.
Thecablesectionusedisnot
suitable.
Check the cable section with the
helpofthisoperatingmanual.
Theintercompanelandthe
automatedgatearenotconnected
correctly.
Check the connections and input
used for the automated gate with
thehelpoftheoperatingmanualfor
theautomatedgate.