Product Warranty
TIDE guarantees the product as follows in accordance with the Consumer Damage Compensation
Regulations.
This product has passed strict quality control and inspection, and in case of failure, it is guaranteed
according to the contents of this warranty. For repairs, present the warranty to the place where you
purchased this product or to the installation company and ask for repairs.
If a product malfunctions due to a defect in the product under normal use within the warranty
period from the date of purchase, it will be repaired free of charge within one year from the date
of purchase.
Information
on Paid Services for EV Charger
The cases that free A/S is not provided even within the warranty period are as follows.
Thus, customers should be aware of the following.
·
In case of malfunction due to customer's negligence or careless handling, or deformation
or malfunction due to arbitrary modification
·
In case of failure due to abnormal power supply
·
In case of failure due to defective connection device
·
In case of compatibility issues with other systems and hardware, not with Tide products
·
Relocation installation request (customer requesting installation to a location other than the
installation location initially delivered by Tide) or customer's random relocation installation
and a defect occurs during installation
·
In case of product failure due to the use of parts or consumables not specified by
Tide Co., Ltd.
·
If the product is repaired or modified by a third party other than an engineer who has
completed installation training from the manufacturer, any resulting failures will not be
covered by the product warranty.
Information on Free Services For EV Charger
Category Item Customer
Product EV Charger Name
Warranty
1 Year Warranty from
Date of Purchase
Date of Purchase
www.tidekorea.com
20F, 128, Gasan Digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea
Tel : +82-2-6673-0930 FAX : +82-2-6673-0968
Designed by TIDE
www.tidekorea.com
To Previous Page
Loading...