What to do if both Topens JY9132 gates do not move when operating?
If both gates of your Topens Gate Opener are not moving, try re-powering the gate opener. If the problem persists, the control board may need to be replaced.
Why does Topens Gate Opener gate reverse when opening or closing?
If your Topens Gate Opener gate reverses direction during opening or closing, first make sure the gates swing freely without any obstructions. Also, the stall force might be set too low. Try adjusting Potentiometer E to increase the force. If you're using a photocell, ensure its photo beam isn't being blocked.
What to do if one Topens Gate Opener gate doesn't move?
If one gate of your Topens Gate Opener runs normally while the other doesn't, try exchanging the wire connections of the two arms. If the same arm remains faulty, the arm itself is likely the problem. However, if the issue switches to the other arm, then the control board is likely faulty. If the arm is confirmed faulty, connect the RED & BLACK wire of the arm to the output of UPS01 directly to check if the arm could run normally.
Why Topens JY9132 Gate Opener is in standby mode with UPS01 connected?
When the Topens Gate Opener is in standby mode with UPS01 connected, it could be due to several reasons. First, ensure the connection between the UPS01 and control box is secure. Then, verify that the UPS01 power supply is plugged into the AC main socket or the batteries (2*12V batteries connected in series) are properly connected to the UPS01. If you're using batteries, ensure their voltage is above 22V. Also, check the output of UPS01, and if it measures below 21VDC while the batteries are above 22VDC or the power cord is well plugged, the UPS01 might be defective. Finally, inspect the fuse in the control board and replace it if it's burnt out, or consider replacing the control board if necessary.
General| Motor Type | DC motor |
|---|---|
| Operating Temperature | -4°F to +122°F (-20°C to +50°C) |
| Motor Voltage | DC 24V |
| Opening Speed | 10-15 seconds |
| Max. Gate Weight | 660 lbs (300 kg) |
| Max Gate Weight | 660 lbs (300 kg) |
| Max. Gate Length | 10 ft (3 m) |
| Remote Control Range | 65 ft (20 m) |
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