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10.2 Warranty process
Compliance with the warranty process described hereinafter is a prerequisite to satisfac-
tion of any warranty claims.
In order to ensure smooth processing of warranty cases, please bear in mind the
following:
• PleasecontactaTorqeedoServiceCenterincaseofareclaim.TorqeedoServiceCenter
will assign you an RMA number.
• ServiceCenterwillneedthefollowingdocumentstoprocessyourreclaim:DEEPBLUE
service book, your proof of purchase and a completed warranty certificate. You will
find a blank form enclosed with the present manual as well as online. Data filled in the
warranty certification must comprise information such as contact details, details of
reclaimed product, serial number and a brief description of the problem.
• PleasetakecarewhenpotentiallytransportingproductstoourServiceCenterthat
unproper transport is not covered by our warranty.
In case you should have any questions regarding the warranty process, please feel free
to contact us under coordinates cited on back of the present manual.
11. Decommissioning of the product / Information on disposal
Torqeedo DEEP BLUE motor has been manufactured complying with
provisions of Directive 2002/96/EC. This directive rules dismissal of
electric and electronic equipment to sustainably protect the environment.
For proper dismissal please contact your Torqeedo Service Center or
the boat manufacturer.