9-11
T
ROUBLESHOOTING
Some CD/DVDs The software or hardware configuration may
run correctly, but be causing a problem. Make sure the
others do not hardware configuration matches your software’s
needs. Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: Audio CD, CD-ROM, Photo CD,
CD-EXTRA, CD-R, CD-RW
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
Drives
section in
Chapter 2,
The Grand Tour
.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during
writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Hardware and system checklist
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