User’s Manual 9-11
Troubleshooting
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Some CD/DVDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
’s needs.
Check the CD/DVD’s documentation.
Check the type of DVD/CD you are using.
The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA), CD-G
(Audio CD only)
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical media
section in Chapter 2, The Grand Tour.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■ Use only media recommended by TOSHIBA.
■ Do not use the mouse or keyboard during
writing.
■ Use only the software supplied with the
computer for recording.
■ Do not run or start other software during
writing.
■ Do not jar the computer during writing.
■ Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
Drive does nott operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.
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