Error Message Cause Solution
FLASH MEM FULL
The flash memory has insufficient area
for storing data.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
LOW BATTERY
The remaining battery capacity is low.
Turn off the printer and replace the
battery pack with a fully charged one.
EXCESS HEAD TEMP
The print head temperature reached the
upper limit of the operating temperature.
Stop printing and wait until the printer is
automatically restored. If the problem
reoccurs, turn off the power and contact
your Toshiba Tec service representative.
AMBIENT TEMP ERR
The ambient temperature reached the
upper limit of the operating temperature.
Stop printing until the ambient
temperature falls within the printer’s
operating temperature range.
BATT. TEMP ERROR
The battery is extremely hot.
Turn off the printer. If the power adapter
is connected, disconnect it and wait until
the battery temperature falls within the
printer’s operating temperature range.
HIGH VOLT. ERROR
The battery voltage is abnormal.
Turn off the printer, remove the battery,
reload it, and turn on the printer again
If the problem recurs, please turn off the
power and contact Toshiba Tec service
CHARGE ERROR
An error was detected while charging
the battery.
The battery life have reached the end.
Replace the battery pack with a new one.
Command error
example
PC001;0A00,0300,
When a command error occurs, up to 16
digits of alphanumeric or symbol are
displayed on the upper line of the LCD.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
Other error messages
A hardware or software failure occurs.
Turn the power off and then back on. If
the problem reoccurs, turn off the power
and contact your Toshiba Tec service
****: Number of unprinted labels: 1 to 9999 (in units of label)