Toshiba B-EP4DL-GH20-QM-R User Manual

15
When the printer does not operate properly
In the case of the following symptoms, check the respective points and take corrective action.
Symptom
Point to check (Cause)
Solution
The printer is not turned on
by pressing the [POWER]
button.
The battery pack is not loaded correctly.
Load a fully charged battery pack
correctly.
The fully charged battery is
loaded but the operating
time is short.
The battery life has expired.
Load a fully charged new battery pack
correctly.
The printer cannot
communicate via IrDA.
The printer is not turned on. Turn on the printer.
The distance to the host is too far.
Move the printer closer to the host so that
their IrDA windows face each other within
10 cm.
The angle of the IrDA window is not
proper.
Move the printer so that the IrDA window
faces that of the host.
Direct sunlight is coming into the IrDA
window
Avoid direct sunlight.
The IrDA window is dirty.
Clean the IrDA window.
The serial interface cable is connected.
(B-EP4DL-GH20-QM-R)
Disconnect the RS-232C cable from the
printer.
The printer cannot
communicate via IrDA.
The printer is communicating via the
wireless communication. (B-EP4DL-
GH32-QM-R, B-EP4DL-GH42-QM-R)
Terminate the wireless communication.
Communication conditions are incorrect.
Set the communication conditions
correctly.
The issue mode is incorrect. Select a correct issue mode.
The transmission speed is incorrect.
Send data at the correct transmission
speed.
The printer cannot
communicate via USB.
The printer is not turned on. Turn on the printer.
The serial interface cable is connected.
(B-EP4DL-GH20-QM-R)
Disconnect the RS-232C cable from the
printer.
The printer is communicating via the
wireless communication. (B-EP4DL-
GH32-QM-R, B-EP4DL-GH42-QM-R)
Terminate the wireless communication
Issue mode is incorrect. Select a correct issue mode.
The printer cannot
communicate via the serial
interface (B-EP4DL-GH20-
QM-R)
The printer is not turned on. Turn on the printer.
The interface cable is not connected
properly.
Connect the interface cable correctly.
The issue mode is incorrect. Select a correct issue mode.
Communication conditions are improper.
Set the communication conditions
properly.
The printer cannot
communicate via Bluetooth.
(B-EP4DL-GH32-QM-R)
The printer is not turned on. Turn on the printer.
Distance to the host is too far.
Move the printer closer to the host within 3
m.
The printer is used in a location where it
is subjected to noise or interference.
Avoid such locations.
The printer address is not correctly set
on the host.
Correctly set the print address on the host.
Issue mode is incorrect. Select a correct issue mode.

Toshiba B-EP4DL-GH20-QM-R Specifications

General

Brand	Toshiba
Model	B-EP4DL-GH20-QM-R
Category	Printer
Language	English