5TroubleshootingToshibaB‐FV4TOwner’ sManual
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1. Unloadtheribbonsupplyrollandtak e‐uprollfromtheprinter.
2. Pulltheribbonfromthesupplyrollsoitoverlapsthebrokenendofthetake‐up
roll.
3. Tapetheoverlappedpartstogether.
4. Reloadbothrollsintotheprinter.
Theri bbonis“printedout”withthemedia
Theribbonisnotloadedcorrectly.See Section2.4,“LoadingRibbon”toreload
theribbon.
The printhead temperature is too high. Reload the ribbon and print a
configuration labeltocheckthe settings(see Section3.2, “SelfTestand Dump
mode”).Iftheprintdarknessisveryhigh,adjustitinprinterpreference,orreset
yourprinter(seeSection3.3,“RestoreYourPrintertoFactorySettings”).
Theri bboniswrinkled
1. Makesuretheribbonisloadedcorrectly.
2. RotatetheTake‐UpWheeltostraightentheribbon.
5.4OtherProblems
Therearebrokenlinesintheprintedlabel
Theribboniswrinkled.Adjustorreloadtheribbon.Or,printa few labelsuntil
thewrinkledpartgoesaway.
Theprintheadisdirty.Cleantheprinthead.
AnerroroccurredwhenwritingdatatotheUSBmemory
DidyouinserttheUSBdrive?
MakesuretheUSBdriveispluggedtightlyintotheport.
TheUSBdrivemightbebroken.Replaceitwithanotherone.
TheprinterisunabletosavefilesduetoinsufficientUSBmemory