Toshiba B-SX5T Series User Manual (English)

Questions and Answers:

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christopher12Aug 31, 2025
What to do if my Toshiba B-SX5T Printer has a SYSTEM ERROR?
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  Michael LewisAug 31, 2025
  If your Toshiba printer displays a 'SYSTEM ERROR', it could be due to several reasons: 1. The printer is used in a noisy environment, or there are power cords of other appliances nearby. 2. The power cord is not grounded. 3. The printer shares a power source with other appliances. 4. There is an error or malfunction in the application software on your computer. Here's how to address it: 1. Keep the printer and interface cables away from noise sources. 2. Ground the power cord. 3. Provide an exclusive power source for the printer. 4. Confirm that your computer operates properly.
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Steven MartinAug 30, 2025
What to do if my Toshiba B-SX5T displays HEAD OPEN **** error?
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  James LeeAug 30, 2025
  If your Toshiba Printer shows 'HEAD OPEN ****', it means you've tried feeding or printing with the Print Head Block open. Close the Print Head Block, then press the [RESTART] key.
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Adam FarmerAug 29, 2025
What to do if my Toshiba B-SX5T Printer displays HEAD OPEN?
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  Jaime CarrollAug 29, 2025
  If your Toshiba Printer displays 'HEAD OPEN', it means the Print Head Block is opened in Online mode. To resolve this, close the Print Head Block.
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Ricky DanielsAug 28, 2025
Why is my Toshiba Printer not turning on?
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  Heather HigginsAug 28, 2025
  If your Toshiba printer is not turning on, there are several potential causes: 1. The power cord is disconnected. 2. The AC outlet is not functioning correctly. 3. The fuse has blown, or the circuit breaker has tripped. To resolve this: 1. Plug in the power cord. 2. Test the AC outlet with a power cord from another electric appliance. 3. Check the fuse or breaker.
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Marc WilliamsAug 27, 2025
What to do if my Toshiba Printer says NO PAPER?
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  Brooke WheelerAug 27, 2025
  If your Toshiba Printer displays a 'NO PAPER' error, it could be due to the following reasons: 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. Here’s how to resolve it: 1. Load new media and then press the [RESTART] key. 2. Reload the media correctly and then press the [RESTART] key. 3. Take up any slack in the media.
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Jeremy AdamsAug 26, 2025
What causes a COMMS ERROR on a Toshiba B-SX5T Printer and how to fix it?
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  Cheryl MayerAug 27, 2025
  A 'COMMS ERROR' on your Toshiba Printer indicates a communication error has occurred. To resolve this, ensure that the interface cable is correctly connected to both the printer and the host device, and verify that the host device is turned on.
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Eric RuizAug 25, 2025
What to do if my Toshiba B-SX5T Printer prints nothing on the media?
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  Whitney GardnerAug 25, 2025
  If your Toshiba printer is printing nothing on the media, it could be due to the following reasons: 1. The media is not loaded properly. 2. The ribbon is not loaded properly. 3. The print head is not installed properly. 4. The ribbon and media are not matched. To resolve this: 1. Load the media properly. 2. Load the ribbon properly. 3. Install the print head properly and close the Print Head Block. 4. Select an appropriate ribbon for the media type being used.

Toshiba B-SX5T Series Specifications

General

Print Method	Thermal Transfer / Direct Thermal
Print Speed	6 ips
Interface	USB, Serial, Parallel, Ethernet
Ribbon Length	600 meters
Barcodes	UPC/EAN/JAN, Code 39, Code 93, Code 128
2D Codes	Data Matrix, PDF417, QR Code
Media Type	tag
Media Thickness	0.06 – 0.254 mm