Toshiba e-STUDIO557 - Page 154

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ERROR CODE AND TROUBLESHOOTING
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[F122] Database abnormality (message/job log management database)
[F124] Database abnormality (Language management database)
[F130] Invalid MAC address
Check item Measures
Setting
1. Delete the log in the following procedure:[5] + [C] + [POWER] →
4. Initialize database → 1. LDAP database (to delete user database)
(Note that all user, role, group and accounting data will be deleted.)
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software (HD data))
Notes:
• If you rebuild the databases with a job remaining, delete it after
finishing.
• When “Rebuilding all databases” is performed, all data including
log/user/role/group/department information and address book
data are deleted. If you back up the data in advance, they will be
recovered by restoring them after rebuilding the database.
Classification Error item
Other service call Login after the startup fails in any starting mode because log management
database is corrupted.
Check item Measures
Setting
1. Delete the log in the following procedure: [5] + [C] + [POWER] →
4. Initialize database → 2. Log database (jobs and messages)
(Note that all job and message logs will be deleted.)
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] → 4. System Software (HD data))
Notes:
• If you rebuild the databases with a job remaining, delete it after
finishing.
• When “Rebuilding all databases” is performed, all data including
log/user/role/group/department information and address book
data are deleted. If you back up the data in advance, they will be
recovered by restoring them after rebuilding the database.
Classification Error item
Other service call Login after the startup fails in any starting mode because language
management database is corrupted.
Check item Measures
Setting
Delete the journal file: [5] + [C] + [START] -> 4. Initialize DB -> 3. Language
DB
If the recovery is still not completed, reinstall the master data and
application program.
Classification Error item
Other service call Invalid MAC address