e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 34
8.2.8 Network error
Error code
Message displayed in the TopAccess
screen
Contents
Troubleshootin
g
8000 Static IPv4 duplicated address
detected
IPv4 address overlaps. P. 8-215
8011 Link Local address of IPv6 was
duplicated.
Linklocal Address Conflict P. 8-215
8012 Manual address of IPv6 was
duplicated.
Manual IPv6 Address Conflict P. 8-215
8013 Stateless address of IPv6 was
duplicated.
Stateless Address Conflict P. 8-215
8014 Stateful address of IPv6 was
duplicated.
Stateful Address Conflict P. 8-215
8021 - Used to delete error message on
panel.
-
8022 Authentication Failure Failed in 802.1X authentication. P. 8-216
8023 Can not contact Authentication
Server/Switch
Failed in connection to
authentication server and switch.
P. 8-216
8024 Certificate verification Failure Failed in verification of
certificate.
P. 8-216
8031 No IKE proposal chosen Ipsec error for ikev1 certification
failed
P. 8-216
8032 IKE Certificate Authentication failed Ipsec error for wrong proposal
chosen
P. 8-216
8033 IKE Pre-shared key Authentication
failed
Ipsec error if auth for shared key
failed
P. 8-217
8034 Invalid Certificate Ipsec error if invalid certificate
uploaded
P. 8-217
8035 Certificate Type unsupported Ipsec error if certificate not
supported
P. 8-217
8036 Invalid certificate authority Ipsec error if invalid certificate
authentication
P. 8-217
8037 Certificate unavailable Ipsec error if certificate are not
available
P. 8-217
8038 No ISAKMP SA established Ipsec error for SA is not present P. 8-218
8039 Invalid Signature Ipsec error for invalid signature
for certificate
P. 8-218
803A No IKEv2 proposal chosen Ipsec error if proposal chosen is
wrong
P. 8-218
803B IKEv2 Certificate Authentication
failed
Ipsec error for ikev2 certification
failed
P. 8-218
803C IKEv2 Secret key Authentication
failed
Ipsec error for ikev2 if secret key
auth failed
P. 8-218
803D Falling Back to IKEv1 Ipsec error if peer doesn’t
support IKEv2 and falling back to
IKEv1
P. 8-219
803E ISAKMP SA unusable (deleted) Ipsec error if ISAKMP SA is not
created of destroyed due to
some uncertain condition
P. 8-219
803F Crypto operation failed Ipsec error for ikev2 if crypto
operation failed
P. 8-219