Toshiba e-STUDIO557 - Page 158

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ERROR CODE AND TROUBLESHOOTING
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[F550] Encryption partition error
[F600] F/W update error
[F700] Overwrite error
[F800] Date error
Check item Measures
Setting
Restart the equipment.
If the error is not recovered after restarting the equipment, reinstall software
following the procedure below.
1. Turn the power OFF.
2. Turn the power back ON while pressing the [4] and [9] buttons
simultaneously.
3. The authentication screen is displayed. Enter the password. (Password
entry is not required under the default setting.)
4. Key in [1] to select “1. SYSTEM FIRMWARE (OS data)” and [4] to
select “4. SYSTEM SOFTWARE (OS data)”, and then press the
[START] button.
5. When updating is completed properly, “Update successful completed
Restart the MFP” is displayed on the touch panel.
Classification Error item
Other service call The encryption partition fails to be read and written.
Check item Measures
Setting
Recover the encryption key with [3] + [C] + [POWER] -> 5.
Classification Error item
Other service call The firmware fails to be updated.
Check item Measures
Setting
1. Perform [3] + [C] + [POWER] -> [1] -> [START] for “Clear Error Flag in
Software Installation”.
2. Reinstall the firmware in error displayed on the F600 error screen.
Classification Error item
Other service call Overwriting fails.
Check item Measures
Setting
If a service call occurs again after the reboot, replace the HDD.
Classification Error item
Other service call The year 2038 problem