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ERROR CODE AND TROUBLESHOOTING
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[1C14] Invalid parameter
[1C15] Exceeding file capacity
[1C20] System management module access abnormality
[1C21] Job control module access abnormality
[1C22] Job control module access abnormality
[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
[1C40] Image conversion abnormality
Classification Error item
Internet FAX related error
Check item Measures
Setting
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform
the job again.
Classification Error item
Internet FAX related error
Check item Measures
Setting
Reset and extend the “Maximum send to E-mail/Internet FAX size” or
reduce the number of pages and perform the job again.
Classification Error item
Internet FAX related error
Check item Measures
Setting
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting
([5] + [C] + [POWER] -> 3 -> 1).
If the recovery is still not completed, replace the SYS board.
Classification Error item
Internet FAX related error
Check item Measures
Setting
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.
Classification Error item
Internet FAX related error
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