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ERROR CODE AND TROUBLESHOOTING
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[ 4 ] Remote scanning related error
[2A20] System management module resource acquiring failure
[2A31] Disabled WS Scan
[2A40] System error
[2A51] Power failure
[2A60] WS Scan user authentication failure
Classification Error item
Remote scanning related error
Check item Measures
Setting
Retry the job in error.
If the error still occurs, turn the power OFF and then back ON, then retry
the job in error.
Classification Error item
Remote scanning related error
A job is performed while WS Scan function is disabled.
Check item Measures
Setting
Check if WS Scan (Web Scanning Services) function is disabled on the
TopAccess screen. If it is disabled, enable it.
Classification Error item
Remote scanning related error
Check item Measures
Setting
Turn the power OFF and then back ON, then retry the job in error.
Classification Error item
Remote scanning related error
Check item Measures
Setting
Check if the power supply voltage is inconstant.
Classification Error item
Remote scanning related error
WS Scan for job authentication failed.
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