e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[4312] Not authorized to store a file
[4313] No privilege for e-Filing storage
[4314] No privilege for Fax / Internet Fax transmission
[4321] No privilege for print settings
[4411] Image data creation failure
[4412] Double-sign encoding error
Classification Error item
Printer function error
Check item Measures
Setting
The user has not been authorized to perform this operation. Ask your
administrator.
Classification Error item
Printer function error
Check item Measures
Setting
Check the privilege given, or request the administrator to
add the necessary privilege.
Classification Error item
Printer function error
Check item Measures
Setting
Check if the file to be printed is broken. Perform printing again
or use another printer driver.
• Network print: Perform the print job in error again, or use another printer
driver (e.g.; PS3, Universal).
• Direct print: Check if the file is corrupted (e.g. checking if the file is
displayed on your PC monitor), or check if the file format is supported
by this equipment.
Classification Error item
Printer function error
Check item Measures
Setting
Printing using this function cannot be performed due to a decoding process
error which occurs because the PDF file is encrypted incorrectly or
encrypted in a language not supported.
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