Satellite C800 and Satellite L800
Maintenance Manual (960-Q08)
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting ............................................................................................................ 1
2.2 Troubleshooting Flowchart ........................................................................................... 3
2.3 Power Supply Troubleshooting ..................................................................................... 7
Procedure 1 Power Status Check .................................................................. 7
Procedure 2 Connection Check ..................................................................... 9
Procedure 3 Charging Check ......................................................................... 9
Procedure 4 Replacement Check................................................................. 11
2.4 System Board Troubleshooting ................................................................................... 12
Procedure 1 Message Check ....................................................................... 13
Procedure 2 Debugging Port Check ............................................................ 14
Procedure 3 Replacement Check................................................................. 14
2.5 USB FDD Troubleshooting ........................................................................................ 15
Procedure 1 FDD Head Cleaning Check ..................................................... 15
Procedure 2 Diagnostic Test Program Execution Check ............................ 16
Procedure 3 Connector Check and Replacement Check ............................. 17
2.6 2.5” HDD Troubleshooting ......................................................................................... 19
Procedure 1 Partition Check ........................................................................ 19
Procedure 2 Message Check ....................................................................... 20
Procedure 3 Format Check .......................................................................... 21
Procedure 4 Diagnostic Test Program Execution Check ............................ 22
Procedure 5 Connector Check and Replacement Check ............................. 23
2.7 Keyboard Troubleshooting .......................................................................................... 24
Procedure 1 Diagnostic Test Program Execution Check ............................ 24
Procedure 2 Connector Check and Replacement Check ............................. 25
2.8 Touch pad Troubleshooting ........................................................................................ 26
Procedure 1 Diagnostic Test Program Execution Check ............................ 26
Procedure 2 Connector Check and Replacement Check ............................. 27
2.9 Display Troubleshooting ............................................................................................. 28
Procedure 1 External Monitor Check .......................................................... 28
Procedure 2 Diagnostic Test Program Execution Check ............................ 28