2 Troubleshooting 2.2 Basic Flowchart
2-2 Satellite/Satellite Pro/C850D/C855D/L850D/L855D Maintenance Manual
2.2 Basic Flowchart
The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU.
Before going through the diagnostic flowchart steps, verify the following:
Ask the user if a password has been registered and, if so, ask him or her to enter the
password. If the user has forgotten the system password, use a jump wire to make a
short circuit on M/B B500 location, then turn the computer power on. When booted,
the computer overrides password protection and automatically erases the current
password.
Make sure the Windows® 7 has been installed on the HDD. Any other operating
system can cause the computer to malfunction.
Make sure any piece of optional equipment has been installed.
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