Troubleshooting
First, try the actions described on pages 55 to 59. If the problem
persists, consult with the installer, the seller, or the contact
referred on the back cover of this manual.
If all LED's are ickering:
Consult with the contact referred on the back cover of this manual.
CAUTION
If a water leak occurs, close the
water supply valve.
Please check rst
Is the POWER LED lit?
Does the LED light up when you
■
press [POWER ON/OFF] on the top
unit?
Is the breaker on the distribution
■
board turned on?
Check whether there is a power outage or
the breaker has turned "OFF".
Is the ENERGY SAVER LED lit?
While the LED is lit, energy-saver
■
(page 24)
is in operation,
so the toilet seat temperature may be reduced or the
heater may be turned off.
Is the remote control working?
Are the remote control batteries
■
dead?
Replace the batteries.
(Pages 14, 52)
Is the remote control transmitter
■
or the top unit receiver blocked?
Remove obstructions, dirt, water droplets
or any other blockages.
The remote control
uses batteries to
operate.
Top unit receiver
Remote control transmitter
Rear and Front Cleansing
Trouble Please check
Ref.
Page
The wand does not
extend.
Can you operate with the Washlet control panel? (Check while sitting on the
●
toilet seat.)
Check "Is the remote control working?"
➞
54
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
●
stopped for safety purposes.)➞Stand up from the seat and then use it again.
–
If the water supply pressure drops significantly, for example if water is used
●
elsewhere or if there is a water failure, the function may stop for safety.
Disconnect the power plug and wait about 10 seconds before inserting it
➞
again.
If the same symptom reappears ➞There may be a malfunction. Contact
TOTO LTD.
–
The seat sensor may have difficulty detecting some sitting postures.
●
Sit back on the toilet seat.
➞
11
Are you using the toilet seat or toilet lid?
●
Remove any covers.
➞
When using a seat for infants or a soft highchair, remove after each use.
–
The wand extends but
water does not come
out./
The cleansing water
pressure is weak.
Has a water failure occurred?
●
➞Press the "STOP" button and wait until the
water failure is over.
–
Is the water supply valve closed?
●
15
Is the water filter drain valve clogged with foreign matter?
●
Clean the filter.
➞
33
Is the water pressure set to a low level?
●
17
The cleansing water
is cold.
Is the water temperature set to "OFF" or a low level?
●
Is this happening during the period that the timer-energy-saver is set?
●
Wait 10 minutes after having sat on the toilet seat.
➞
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
24
–
Stops in the middle of
use.
Rear, soft rear, front cleansing stop automatically after 5 minutes of
●
continuous use, while warm air drying stops after 10 minutes of continuous
use.
Does the seat switch have difficulty detecting?
●
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
on the seat, the seating switch may temporarily stop detecting your
presence.
–
11
Warm Air Drying
Trouble Please check
Ref.
Page
The dryer temperature
is low.
Is the dryer preset temperature set to a low level?
●
22
Stops in the middle of
use.
Does the seat switch have difficulty detecting?
●
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
on the seat, the seating switch may temporarily stop detecting your
presence.
11
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