100
6 ) Power cycle the modem and the TP-LINK router again.
• Please upgrade the firmware of the router.
If you’ve tried every method above but cannot access the Internet, please contact the
technical support.
Q6. I cannot find my wireless network or I cannot connect the wireless
network, what can I do?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop
with built-in wireless adapter. You can refer to the relevant document or contact the
laptop manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless adapter
is enabled.
• On Windows 7
1 ) If you see the message No connections are available, it is usually because the
wireless function is disabled or blocked somehow.
2 ) Clicking on Troubleshoot and windows might be able to fix the problem by
itself.
• On Windows XP
1 ) If you see the message Windows cannot configure this wireless connection, this
is usually because windows configuration utility is disabled or you are running
another wireless configuration tool to connect the wireless.
2 ) Exit the wireless configuration tool (the TP-LINK Utility, for example).
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