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Warranty
We will grant a warranty for a period of 12 months for TQC Sheen Glossmeter and 12
months for all related equipment from the date of delivery in respect of any evidence of
faulty workmanship and materials. We will extend the warranty for TQC Sheen
Glossmeter to a period of 24 months from the date of delivery if TQC Sheen Glossmeter is
licensed via the TQC Sheen Ideal Finish Analysis software. Should a delivered
consignment prove to be contrary to contract upon inspection, the customer shall grant
us the opportunity hereunder of removing the fault, or else the customer may demand
replacement. Should the supply or delivery of any improvement or replacement not
prove possible, the customer may choose between having the purchase price reduced or
in demanding the contract of sale to be rescinded (conversion). Damage resulting from
natural wear and tear, mechanical or chemical damage, an act of God or non
compliance with the operating instructions shall be excluded from the warranty as well
as mechanical interference by the customer or by third parties with TQC Sheen
Glossmeter and related equipment without our written permission. No liability will be
accepted for defects, damage or injury caused due to use not carried out in accordance
with the manufacturer’s user instructions.
To claim warranty, the rejected product has to be sent to us together with the original
invoice, any exchange before the product has been returned to us is not possible. We
reserve the right to repair, exchange or supply an equivalent substitute. We are not liable
for handling or transport costs. Warranty on the purchase price is limited, all liability for
consequential damages or changes in technology is expelled.
Molenbaan 19
2908 LL Capelle aan den IJssel
The Netherlands
Tel: +31-(0)10 - 7900 100
Fax: +31-(0)10 - 7900 129
Email: info@tqcsheen.com
Website: http://www.tqcsheen.com
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