P. 68 — User manual V3
Useful life warranty
As with any other consumer good, the
electrically assisted vehicle has a useful
life cycle. The length of the useful life cycle
can vary depending on the criteria chosen
for workmanship and materials of the
equipment, as well as the kind of use and
frequency to which the vehicle has been
subjected. However, Trivel advises the
owner that the maintenance and upkeep
performed on the equipment during its
useful life cycle are very important as a
means of prolonging the useful life cycle of
the product. Consequently, Trivel advises
the owner that the equipment must be
checked periodically by the dealer as
general maintenance of the product and as
a means of detecting stress and/or potential
failures including, but without limiting
the generality of the preceding, cracks,
deformations, corrosion, paint chipping,
dents and any other indications of potential
problems, improper use or abuse. These
regular verifications are important safety
checks and they are essential in helping
to prevent accidents, bodily injury and
premature reduction of the useful product
life cycle of the equipment.
Merchandise return policy during warranty
period
If a defect occurs during the warranty
period, the parts (batteries, control panel,
or any other parts of the bicycle) will have
to be shipped to Trivel directly from an
authorized Trivel retailer and, following
repairs, Trivel shall ship the parts back
without charge to the retailer exclusively.
If the shipping address is different than the
nearest Trivel retailer’s the customer shall
have to pay shipping costs both to and from
said different address.
Validity of the limited warranty
The Trivel limited warranty is conditional
to the equipment having been handled
and maintained adequately by the owner
in accordance with the notices to the owner
and the instructions printed in the owner’s
manual and on the equipment having been
stored in appropriate conditions and at an
adequate temperature given the specific
characteristics of the equipment. To be able
to benefit from the terms and conditions of
the limited warranty offered by Trivel, the
owner must fill a Trivel limited warranty
form (which can be found at an authorized
Trivel dealer and on Trivel website) and
return it to the dealer with a copy of the
invoice obtained at the time of purchase to
Trivel within thirty (30) days of the purchase
date.
Without limiting the generality of the
preceding, the Trivel limited warranty
excludes components of the vehicle that
are damaged by an error or negligence in
the maintenance of the equipment and
its components or resulting from a use
that does not conform to the notice to the
owner and to the Trivel owner’s manual by
the owner. With the exception of the parts
specifically mentioned in the present limited
warranty, the purchase of the electrically
assisted vehicle is made at the risk and peril
of the owner.
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