Trojan WALKER 110 - Trojan Repairs Procedure; Repair Procedure; Cost of Repairs

10200-22
1. Procedure for repairs
ShouldyouexperienceanyfaultsorbreakdownsonyourTrojanequipment,pleaseadheretothefollowingproceduretohavethe
fault rectied speedily and professionally.
 • Donotreturntheproducttothestore*
 • Call0861Trojan(0861876526)tologthefaultyproduct(underwarrantyoroutofwarranty)
 • Theoperatorwilltryidentifythefault,andwillbookaserviceteamcallout.
 • Theserviceteamwillcallyoutoagreeadateandtimetocollectthefaultyproduct.
 • Itemsrepairedinourservicecentrewillbereturnedtoyourhomeonanagreeddateandtime.
* Note:
Should you live in an outlying area, it may be necessary to return the product to the store nearest to you. Our service
operator will advise you of your repair procedure.
2. Cost of Repairs
2.1 Under warranty
 • Anyitemsstillunderwarrantywillberepairedfreeofcharge,aslongasitcomplieswiththe
terms and conditions of the warranty. (refer to “warranties” section in this manual)
 •AnyitemsthatneedtoberepairedthatareNOTcoveredinthewarrantywillbeforthe
  consumer’sexpense.Aquotefortherepair/replacementoftheseitemswillbeprovidedtothe   
consumer for approval prior to repairs being conducted.
2.2 Out of Warranty
 •Anyitemsthatneedtoberepairedoncethewarrantyhasexpiredwillbefortheconsumer’sexpense  
including call out fees. A quote for the repair/replacement of these items will be provided to the
consumer for approval prior to repairs being conducted.
16 . TROJAN REPAIRS PROCEDURE
#10M11T004
www.trojanhealth.co.za
QUALITY GUARANTEE
YEAR
WARRANTY
0861 876526
0861 TROJAN
✆
Manufactured For Masstores (Pty) Ltd.
16 Peltier Drive, Sunninghill, Ext 6, Sandton, 2146,
South Africa.
If this product proves to be faulty during
normal use due to defective materials or
workmanship. Refer to the user manual
or website for terms and conditions.
Please call us for any
product queries, after
sales support, repairs
or installations.