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True CS400 - Page 138

True CS400
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CHAPTER 7: ADDITIONAL INFORMATION
TRUEfitness.com / 800.426.6570 / 636.272.7100 134
TROUBLESHOOTING GUIDE (continued):
Fault SC02:
Incline Stall
Smart
Card
Incline Stall
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or TRUE
service
Acme Nut Jammed
motor bearings
Fault SC03:
Incline Run
Fault
Smart
Card
Incline Runaway
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or TRUE
service
Acme Nut Jammed
motor bearings
Fault SC04:
Motor Under
Speed
Smart
Card
Underspeed
High Belt Deck Friction
Lubricate treadbelt
Contact dealer or TRUE
service
High belt tension
Check drive belt and
walking belt Tension
Low Line Voltage
Check AC line voltage
Dirty or misaligned
speed sensor
Contact dealer or TRUE
service
Fault SC05:
Motor Over
Speed
Smart
Card
Overspeed
High Belt Deck Friction
Lubricate treadbelt
Contact dealer or TRUE
service
Line Voltage
Check AC line voltage
Dirty or misaligned
speed sensor
Contact dealer or TRUE
service
Fault SC06:
Motor
Acceleration
Fault
Smart
Card
Excessive Acceleration
User is holding belt back
Do not try to stop belt
High Belt Deck Friction
Lubricate treadbelt
Contact dealer or TRUE
service
Dirty or misaligned
speed sensor
Fault SC07:
Speed Sensor
Fault
Smart
Card
No Speed Signal
Dirty or misaligned
speed sensor
Contact dealer or TRUE
service
High Belt Deck Friction
Lubricate treadbelt
Contact dealer or TRUE
service
Low Line Voltage
Check AC line voltage

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