True CS900 - User Manual

Questions and Answers

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cindytaylorSep 23, 2025
What does Fault CN10: E-Stop Fault mean on my True Exercise Bike?
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  kperkinsSep 23, 2025
  If your True Exercise Bike displays Fault CN10: E-Stop Fault, it indicates that a test of the emergency circuit has failed. Try reconfiguring the console.
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Lisa SmithAug 23, 2025
What does Fault CN08: Calibration Failed - Lower Limit Not Reached mean on True Elliptical Trainer?
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  carrollkurtAug 25, 2025
  If you receive a Calibration Failed - Lower Limit Not Reached error on your True Elliptical Trainer, it means the unit is configured as a treadmill. To resolve this, re-configure the console.
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watsonwillieAug 25, 2025
What to do if my True Treadmill shows Fault SC04: Motor Under Speed?
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  qmartinAug 26, 2025
  If your True Treadmill displays a 'Motor Under Speed' fault, it could be due to several reasons. High friction between the belt and deck is a common cause, so try lubricating the treadbelt. Also, check the tension of both the drive belt and the walking belt. Ensure that the AC line voltage is adequate. If the speed sensor is dirty or misaligned, it is best to contact your dealer or TRUE service.
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julie33Aug 27, 2025
Why does my True Treadmill display Fault SC06: Motor Acceleration Fault?
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  steve31Aug 27, 2025
  A 'Motor Acceleration Fault' on your True Treadmill can occur for a few reasons. If the user is holding the belt back, stop doing that. High friction between the belt and deck can also cause this issue, so lubricating the treadbelt may help. If the speed sensor is dirty or misaligned, further assistance may be needed.
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Victoria MitchellAug 27, 2025
What to do if my True Treadmill shows Fault SC05: Motor Over Speed?
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  Michelle TerryAug 27, 2025
  A 'Motor Over Speed' fault on your True Treadmill can be triggered by a few things. High friction between the belt and deck may be the cause, so lubricating the treadbelt is a good first step. Make sure that the AC line voltage is correct. If the speed sensor is dirty or misaligned, it is best to contact your dealer or TRUE service.
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Derek SmithSep 15, 2025
What does Fault CN24: BB Comm Fault mean on my True Exercise Bike and how can I solve it?
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  Ashley MartinezSep 15, 2025
  If your True Exercise Bike displays Fault CN24: BB Comm Fault, it indicates that the SBC cannot communicate with the Brainboard. A possible solution is to power cycle the equipment.
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Grace FarmerSep 12, 2025
What to do if my True Exercise Bike shows Fault CN02: Invalid Console Configuration?
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  Rachel BrownSep 12, 2025
  If your True Exercise Bike displays the error message Fault CN02, which indicates an invalid console configuration, it means the product configuration data has failed validation checks. Try power cycling the bike. If that doesn't work, the console may be configured incorrectly, so you should reconfigure it. If the incline motor is out of range, contact your dealer or TRUE service for assistance.
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Brandi GrahamSep 13, 2025
What does Fault CN25: Firmware Mismatch mean on my True Exercise Bike, and how do I fix it?
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  Douglas BarreraSep 14, 2025
  If your True Exercise Bike is showing Fault CN25: Firmware Mismatch, it means the firmware on the brainboard is not compatible with the SBC software. You can try power cycling the bike. Alternatively, the console might be corrupted, so try reconfiguring it. As a last resort, you may need to reinstall the software/firmware.
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Amanda FrancisSep 5, 2025
How do I resolve Fault CN06: Config Mismatch on my True CS900?
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  Amanda SextonSep 5, 2025
  A Config Mismatch error on your True Elliptical Trainer can be caused by an incorrectly configured console or a loose cable. You can attempt to resolve this by power cycling the console, reconfiguring the console, or checking the cable connections.
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Jeffrey NolanSep 2, 2025
How to fix Fault CN02: Invalid Console Configuration on True CS900 Elliptical Trainer?
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  Cassandra MorrisonSep 2, 2025
  An Invalid Console Configuration error on your True Elliptical Trainer can occur if the console is configured incorrectly or if there's a loose cable. Try power cycling the console or reconfiguring it. If the incline motor is out of range, or the issue persists, contact your dealer or TRUE service.