True CS900 - User Manual

Questions and Answers

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Jennifer MoodySep 9, 2025
What is Fault CN10: E-Stop Fault on True CS900?
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  Michael FlynnSep 9, 2025
  The E-Stop Fault on your True Elliptical Trainer means that the unit is configured as a treadmill. To fix this, re-configure the console.
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christophercastroSep 7, 2025
Why does my True CS900 say 'Fault CN09: Insert Safety Key'?
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  Cheryl NorrisSep 7, 2025
  The Insert Safety Key error on your True Elliptical Trainer is caused if the unit is configured as a treadmill. You should re-configure the console.
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Stephanie CampbellAug 22, 2025
What to do if Calibration Timeout happens on True CS900 Elliptical Trainer?
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  donna76Aug 22, 2025
  The Calibration Timeout error on your True Elliptical Trainer is caused if the unit is configured as a treadmill. You should re-configure the console.
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Amanda FrancisSep 5, 2025
How do I resolve Fault CN06: Config Mismatch on my True CS900?
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  Amanda SextonSep 5, 2025
  A Config Mismatch error on your True Elliptical Trainer can be caused by an incorrectly configured console or a loose cable. You can attempt to resolve this by power cycling the console, reconfiguring the console, or checking the cable connections.
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Stephanie MartinezSep 4, 2025
What causes Fault CN05: No Lower Control on True CS900 Elliptical Trainer and how to fix it?
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  Cassandra JohnsonSep 4, 2025
  If you're getting a 'No Lower Control' fault on your True Elliptical Trainer, the cause might be a loose cable or incorrect console configuration. Try power cycling the console, checking the cable connections, or reconfiguring the console to resolve this issue.
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Jeffrey NolanSep 2, 2025
How to fix Fault CN02: Invalid Console Configuration on True CS900 Elliptical Trainer?
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  Cassandra MorrisonSep 2, 2025
  An Invalid Console Configuration error on your True Elliptical Trainer can occur if the console is configured incorrectly or if there's a loose cable. Try power cycling the console or reconfiguring it. If the incline motor is out of range, or the issue persists, contact your dealer or TRUE service.
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Carol JonesSep 1, 2025
What to do if there is Fault CN25: Firmware Mismatch on True Elliptical Trainer?
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  scottgriffinSep 1, 2025
  If you encounter a Firmware Mismatch error on your True Elliptical Trainer, it could be due to corrupt software or incompatible firmware and software versions. Try power cycling the console or reconfiguring it. If the problem persists, try reinstalling the software/firmware. If you are still experiencing issues, contact your dealer or TRUE service for further assistance.
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Lee NelsonAug 31, 2025
Why does my True Treadmill show Fault SC03: Incline Run Fault?
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  Heather GuzmanAug 31, 2025
  If your True Treadmill displays a 'Incline Run Fault', it could be due to several reasons. The incline potentiometer value might be out of range, the acme nut might be jammed, or there might be an issue with the motor bearings. Contact your dealer or TRUE service.
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Mr. Terry Allen PhDAug 30, 2025
What causes Fault SC02: Incline Stall on a True Treadmill?
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  Angela StephensAug 30, 2025
  If your True Treadmill displays a 'Incline Stall' fault, it could be due to several reasons. The incline potentiometer value might be out of range, the acme nut might be jammed, or there might be an issue with the motor bearings. Contact your dealer or TRUE service.
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Kimberly NewtonAug 28, 2025
How to fix Fault SC07: Speed Sensor Fault on True Treadmill?
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  Lisa CherryAug 28, 2025
  If your True Treadmill is showing a 'Speed Sensor Fault', there are a few potential causes. The speed sensor might be dirty or misaligned, so contact your dealer or TRUE service. High friction between the belt and deck can also trigger this fault, so lubricating the treadbelt is advisable. Also, check the AC line voltage.