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Thank You for Choosing TRUE!
Since our founding in 1981, TRUE Fitness has been guided by two core principles: Build the highest quality products and
support them with superior service. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets.
Built on decades of experience and constantly refi ned over time, our machines have a reputation for exceptional reliability.
Our treadmills, ellipticals, and bikes face rigorous and systematic life-testing to guarantee they withstand the demands of
long-term, extended use -- whether at the gym or in your home.
Thank you for becoming a part of the TRUE experience.
Contacting Our Support Team
Before you contact TRUE, we recommend gathering the serial number, model number, and a brief description of the
reason for your request. After you have all the pertinent information, we suggest you contact your selling dealer or local
service company to set up an appointment. If you are not familiar with who is in your area, you can visit
https://shop.truefi tness.com/store-locator/ and use our store locator to obtain the contact information for the closest dealer.
If you still need help, please contact our product support team.
Address TRUE Fitness
Attn: Product Support
865 Hoff Road
St. Louis, MO 63366
Phone 800.883.8783
Email service@truefi tness.com
Hours of Operation Monday - Thursday 8:30am - 6:00pm (CST)
Friday 8:30am - 5:00pm (CST)
Contacting Our Sales Team
Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the
appropriate sales representative to help answer your questions.
Address TRUE Fitness
Attn: Sales Department
865 Hoff Road
St. Louis, MO 63366
Phone 800.426.6570
Email sales@truefi tness.com
Hours of Operation Monday - Friday 8:30am - 5:00pm (CST)
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