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DO NOT RETURN TO THE RETAILER
TRUE limited warranty service may be obtained by contacting the authorized TRUE dealer from whom the Product was
purchased. If the dealer from whom the Product was purchased, is no longer an authorized TRUE dealer, TRUE limited
warranty may be obtained by contacting TRUE Product Support:
service@truefi tness.com | 800.883.8783 | Monday - Thursday 8:30am - 6:00pm (CST) | Friday 8:30am - 5:00pm (CST).
FRAME
*This limited warranty on the structural frame does not include paint or coatings. The frame is defi ned as the serialized base
of the unit and does not include any parts that can be removed. Warranty applies to the value of the frame only and does not
cover labor, shipping, or other costs associated with removal or replacement of the covered unit. Frame warranty shall not
exceed seven years after discontinuation of specifi c model.
DRIVE MOTOR
Drive motor is warranted for defects in material and workmanship for the specifi ed time period. This limited warranty does not
cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions
and warnings in the owner’s manual, accident, misuse, abuse, unauthorized modifi cation, or failure to provide reasonable
and necessary maintenance. Drive motor warranty shall not exceed seven years after discontinuation of specifi c model.
REASONABLE AND NECESSARY MAINTENANCE
Reasonable and necessary maintenance includes proper lubrication of the running deck and tread belt area as specifi ed
in the owner’s manual. Failure to maintain proper lubrication of the Product will void this limited warranty. Proof/receipts of
necessary maintenance may be required within 30 days of requested warranty part or service.
ELECTRICAL, MECHANICAL, AND CONSOLES
This limited warranty applies to but may not be limited to the treadmill elevation motor, upper control board, deck, running
belt and drive belt. TRUE shall not warrant the performance of the heart rate system on its products, as the heart rate system
performance varies, based on user’s physiology, age, method of use, and other factors. This limited warranty shall not apply
to software version upgrades, compatibility with third party/aftermarket hardware, software, applications, or websites.
WEAR ITEMS
This limited warranty applies to but may not be limited to Coax/TV, HDMI, USB, Mirroring or Ethernet connections, paint/
coatings, covers/caps, badges, overlays or safety key.
LABOR
Labor is covered for the specifi ed period of time from the date of purchase, unless otherwise expressed within this limited
warranty as long as a TRUE authorized service provider performs the service. Service that requires over 50 miles of travel
may be subject to additional charges.
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