DuoControlWarranty
56 EN
50020-00984 ∙ 00 ∙ 08/2022
The Manufacturer’s Warranty covers any of the aforementioned
defects that occur within 24 months upon concluding the purchase
agreement between the seller and the Consumer� The Manufacturer
or an authorised service partner undertakes to remedy such defects
through subsequent fulfilment, i�e� at its discretion either by repairing
or replacing the defective item� Defective parts shall become the
property of the Manufacturer or the authorised service partner� If the
appliance is no longer manufactured at the time of defect notification
and if replacement delivery has been opted for, then the Manufacturer
may deliver a similar product�
If the Manufacturer remedies a defect under its Warranty commit-
ment, the term of the Warranty shall not start again with regard to the
repaired or replaced parts; rather, the original warranty period shall
continue to be applicable to the appliance� Only the Manufacturer
itself or an authorised service partner shall be entitled to conduct a
warranty job� Any costs that occur in the event of a warranty claim
shall be settled directly between the authorised service partner and
the Manufacturer� The Warranty does not cover additional costs
arising from complicated removal or installation jobs on the unit (e�g�
dismantling of furnishings or parts of the vehicle body), and neither
does it cover travel expenses incurred by the authorised service part-
ner or the Manufacturer�
No further-reaching claims shall be permitted, especially damage
claims presented by the Consumer or third parties� This shall not
aect the provisions of the German Product Liability Act�
The voluntary manufacturer’s warranty does not aect the consu-
mer’s legally valid claims for defects against the seller in the relevant
country of purchase� In individual countries there may be warranties
that can be issued by the relevant dealer (ocial distributor, Truma
Partner)� In such cases the warranty can be implemented directly
through the dealer from whom the Consumer bought the appliance�
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