Contacting Customer Service 7-3
Retur n i n g t h e A er o T r ak
®
Hand h e l d
Airbor n e Par t i c le C ou n t er f o r S e rv i ce
Visit our website at tsi.com/service and complete the on-line “Service
Request” form or call TSI
®
at 1-800-680-1220 (USA) or (651) 490-2860
for specific return instructions. Customer Service will need this
information when you call:
• The instrument model number
• The instrument serial number
• A purchase order number (unless under warranty)
• A billing address
• A shipping address
Use the original packing material to return the instrument to TSI
®
. If you
no longer have the original packing material, seal off any ports to prevent
debris from entering the instrument and ensure that the display and the
connectors on the instrument front and back panels are protected.
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