20
TROUBLESHOOTING
Issue Possible Cause(s) Resolution
Steam or smoke is
present.
- Oven is not clean.
- Rear filter is clogged.
- Clean the oven following the cleaning
instructions on pages 5-8.
- Clean the air filter, (Step 8, Page 6).
Oven is cooling down,
shutting down, or
making selections on
its own.
- Debris is on the display.
- Display is experiencing
interference.
- Clean the display.
- Call Customer Support.
Touch response is
slow or not detecting
touch at all.
- Bad boot up when power was
cycled.
- Unplug the oven for 30 seconds and
plug the oven back in and see if the issue
is resolved. If not, call Customer Support.
F1: Blower Running
Status Bad
- Oven power interrupted. - Verify the wall circuit breaker is on. Reset
the breaker and then power the oven on.
- Turn the oven off and unplug the oven –
leave for two minutes. Re-plug
in the oven, switch on the isolator/main
power supply, and select “Menu” and
then a set temperature.
F2: Cook
Temperature Low
- Oven power interrupted.
- Air nozzles on the top/bottom
of the cook cavity are clogged.
- Oven door is out of alignment.
- Defective heater.
- Blower motor not running.
- Oven not fully warmed up.
- Verify the wall circuit breaker is on. Reset
the breaker and then power the oven on.
- During daily cleaning, make sure to
unclog the air nozzles on the top/
bottom of the cook cavity.
- Open and close the door several times
and verify the door is closed.
- Reset the high-limit thermostats located
on the oven rear wall near the power cord.
- Call Customer Support.
- Repeat warmup and allow the oven to
idle for five minutes.
F6: EC Temp - Blockage of cool air into the
oven.
- Rear cooling fan exhaust
guard(s) clogged.
- Remove anything that may be obstructing
the flow of cool air into the side/rear oven
panels.
- Make sure the rear fans are free of debris.
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