Ubee Interactive Troubleshooting the Installation
Ubee EVW32C Advanced Wireless Voice Gateway Subscriber User Manual • March 2017 18
Power cycle the EVW32C by removing the power adapter from the electrical outlet
and plugging it back in. Wait for the gateway to re-establish communications with
your cable service provider.
Check General Connectivity Issues:
If your PC is connected to another hub or gateway, connect the PC directly into an
Ethernet port on the EVW32C.
If you are using a cable splitter, remove the splitter and connect the gateway
directly to the cable wall outlet. Wait for it to re-establish communications with the
cable service provider.
Try a different cable. The Ethernet cable may be damaged.
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