FAQs
1. How long does it take to unlock or lock the door?
Depending on various conditions, it can take 1–2
minutes or more for the request to get through to your
vehicle, although Uconnect is always striving to im-
prove performance.
2. Which is faster, my Key Fob or the Uconnect Access
App? Your Key Fob will lock/unlock the door quicker,
however its range is limited and it can sometimes get
misplaced or locked in the vehicle. Your Uconnect
Access App comes in handy for these and other
situations.
3. Will my vehicle be safe if I lose my device? People
sometimes lose their devices, which is why security
measures have been engineered into the Uconnect
Access App. Asking for your username, password and
Uconnect Security PIN help to ensure that nobody can
get into your vehicle if they happen to find your
device.
4. Why can’t all devices use the Uconnect Access App?
The Uconnect Access App has been designed to work
on most devices with the Apple and Android operat-
ing systems. The capabilities of these devices allows us
to remotely command your vehicle. Other operating
systems may be supported in the future.
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ALL ABOUT UCONNECT ACCESS 59
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