Table of Contents 00.053.058, Revision D SonixTouch Service Manual
iv
11.3 TRANSDUCER MAINTENANCE..................................................................................................................................................................11-8
11.3.1 Usage Guidelines .................................................................................................................................................................................. 11-8
11.3.2 Ultrasound Coupling Gels......................................................................................................................................................................11-9
11.3.3 General Transducer Maintenance ......................................................................................................................................................11-10
11.3.3.1 Inspection and Testing ................................................................................................................................................................... 11-10
11.3.3.2 Storing and Packaging ...................................................................................................................................................................11-10
11.3.4 General Transducer Cleaning/Disinfecting Recommendations and Warnings ................................................................................... 11-11
11.3.5 Cleaning/Disinfecting Non-Invasive Transducers ................................................................................................................................11-12
11.3.5.1 Cleaning Non-Invasive Transducers ..............................................................................................................................................11-13
11.3.5.2 Disinfecting Non-Invasive Transducers.......................................................................................................................................... 11-13
11.3.6 Cleaning/Disinfecting Endocavity Transducers ................................................................................................................................... 11-14
11.3.7 Sterilization ..........................................................................................................................................................................................11-15
11.4 SHIPPING TRANSDUCERS FOR SERVICE.............................................................................................................................................11-15
CHAPTER 12: TROUBLESHOOTING ISSUES ........................................................................................................................................... 12-1
12.1 SYSTEM NOT POWERING UP ...................................................................................................................................................................12-1
12.2 SYSTEM HAS POWER BUT IS NOT POWERING UP................................................................................................................................12-1
12.3 NO PRIMARY HARD DRIVE DETECTED ...................................................................................................................................................12-2
12.4 SYSTEM POWERS ON, LCD DISPLAY SHOWS MBR ERROR 1 .............................................................................................................12-2
12.5 SYSTEM SEEMS SLOW..............................................................................................................................................................................12-2
12.6 SYSTEM FREEZES DURING USE..............................................................................................................................................................12-3
12.7 IMAGE IS GRAINY OR MISSING ................................................................................................................................................................12-3
12.8 IMAGE HAS BLACK OR DARK AREAS ......................................................................................................................................................12-3
12.9 IMAGE HAS WAVY INTERFERENCE .........................................................................................................................................................12-4
12.10 IMAGE HAS THREE (3) UNIFORM BLACK AREAS (LEFT, MIDDLE, RIGHT) ..........................................................................................12-4
12.11 REGEDIT......................................................................................................................................................................................................12-4
12.12 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS CORRECTLY .........................................................................................................12-4
12.13 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY ..................................................................................12-4
12.14 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO EVEN IN IMAGING MODE.............................12-4
12.15 LCD DISPLAY WORKS, BUT TOUCH SCREEN BLANK OR HAS LINES ..................................................................................................12-5
12.16 SYSTEM DOES NOT BOOT, ERROR DISPLAYED ON LCD DISPLAY.....................................................................................................12-5
12.17 INITIALIZATION FAILURES.........................................................................................................................................................................12-6
12.17.1 Electronics Initialization Failure .............................................................................................................................................................12-6
12.17.2 Memory Tests Failure (at Initialization) ..................................................................................................................................................12-6
12.17.3 Failed DL Memories Test.......................................................................................................................................................................12-6
12.17.4 Connecting to Console Failure (at Initialization) ....................................................................................................................................12-7
12.17.5 System Hangs when Loading Maps (at Initialization) ............................................................................................................................12-7
12.17.6 Online Support Failure (at Initialization).................................................................................................................................................12-7
12.17.7 Successful Initialization but only 4DC7-3/40 Transducer is Detected....................................................................................................12-7
12.18 NO NETWORK CONNECTION VIA ETHERNET CABLE............................................................................................................................12-8
12.19 TRANSDUCER CONNECTION PORT NOT FUNCTIONING ......................................................................................................................12-8
12.20 CURSOR MISSING OR DISAPPEARS .......................................................................................................................................................12-8
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