UTD2000 Series User Manual 
57 
 
Chapter XIII System Prompts and Trouble-
shooting 
13.1 Definitions of System Prompts   
Adjustment at Ultimate Limit: This informs you that the multifunction  control knob has 
reached its adjustment limit in the current status. No further adjustment is possible. When 
the vertical deflection factor switch, time base switch, X shift, vertical shift and trigger level 
adjustments have reached their ultimate limits, this prompt will appear. 
USB Device Unplugged: After a USB key is unplugged from the oscilloscope, this prompt 
appears. 
USB Screen Shot: When pressing Prtsc, this prompt appears. 
USB File Save: When the oscilloscope is saving a waveform, this prompt is shown on the 
screen. 
No  signal  in  channel:  When  inputing  slow  signal,  small  signal  or  no  signals,  after 
conducting auto setting, this prompt appears. 
 
13.2 Troubleshooting 
(1) No waveform appears 
If no waveform appears on the screen after acquiring signals, please follow the steps below 
to find the cause: 
①. Check if the probe is connected to the signal test point correctly. 
②. Check if the signal connection line is connected to the input point of analog channel. 
③. Check if the input point of analog channel signal is consistent with the open channel. 
④. Connect the probe tip to the compensating signal connector of DSO to check if the 
probe is in good condition. 
⑤. Check if the thing to be measured generates signals (connect the channel with signal 
to the signal without signal to find the cause). 
⑥. Press AUTO to recollect signals. 
   
(2) Voltage test problem 
The measured voltage amplitude is 10 times higher or lower than the actual value: check 
if the attenuation coefficient of channel probe is consistent with the attenuation rate of 
applied probe. 
(3) No trigger 
There is waveform display but it is not stable:       
① Check the trigger Source setup in the trigger menu. See whether it is the same as the 
actual signal input channel. 
② Check the trigger type: Use Edge trigger for ordinary signals. Stable waveform display 
is achieved only when the correct trigger mode is selected. 
③ Try changing the trigger coupling to High Frequency Holdoff or Low Frequency Holdoff