15
No power
Check electrical connection
PROBLEM
CAUSE
SOLUTION
Control valve fails to
regenerate
Extended power outage
Set time and date
By-pass valve is open Close by-pass valve
No salt in the brine tank
Add salt to the brine tank
Injector screen plugged Clean injector screen
Insufficient water flowing
into brine tank
Check resin volume setting
and salt setting.
Hard water in hot water tank
Empty hot water tank and fill it
with soft water
Leak at distributor tube
Make sure distributor tube is not
cracked. Check o-ring and tube
pilot. Replace faulty parts.
Exhausted ion exchange resin
Regenerate the resin
Hard water
Internal valve leak
Replace gaskets, spacers
and/or piston
Salt bridge was formed
Test with a broom handle. Break
the bridge and remove its pieces.
Regeneration mode was not
set.
Set regeneration mode. Carry out
manual regeneration
Float jammed
Disassemble and clean parts
Hard water, salt level
does not change
Injector plugged
Disassemble and clean injector
Increased water consumption Check and re-set regeneration
time
Check and re-set regeneration
time
Re-test the water and re-enter a
new values
Improper regeneration time
Feedwater hardness has
increased
Hard water from time to time
The use of hot water during
regeneration process
Do not use hot water during
regeneration process.
Excessive salt consumption
Improper salt setting
Check salt usage and salt setting