Chapter 7 _________________________________________________________Troubleshooting
VAISALA
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CHAPTER 7
TROUBLESHOOTING
This chapter describes common problems, their probable causes and
remedies, and contact information for technical support.
Troubleshooting Procedure
When troubleshooting the product, write a problem report consisting
of the following issues:
- What failed (what worked / did not work)?
- Where did it fail (location and environment)?
- When did it fail (date, immediately / after a while / periodically /
randomly)?
- How many failed (only one defect / other same or similar defects /
several failures in one unit)?
- What was connected to the product and to which connectors?
- Input power source type, voltage and list of other items (lighting,
heaters, motors etc.) that were connected to the same power output.
- What was done when the failure was noticed?
Technical Support
For technical questions, contact the Vaisala technical support:
E-mail helpdesk@vaisala.com
Fax +358 9 8949 2790
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