36
Warranty
Disclaimer
VanMoof BV guarantees each new VanMoof
bicycle frame against defects in workman-
ship and materials for three years. All original
components are guaranteed for a period of
three years from the date of delivery.
This warranty is expressly limited to the re-
placement of a defective frame, or defective
parts and is the sole remedy of the warranty.
Claims under this warranty must be made
directly to your point of purchase in your
country. Proof of purchase is required. We
advise you to keep your box, since replace-
ment boxes are not covered by the warranty.
If you need a replacement box, we’ll send you
one for an additional fee.
This warranty does not cover normal wear
and tear, improper assembly or follow-up
maintenance, or installation of parts or
accessories. The warranty does not apply to
damage or failure due to accident, misuse,
abuse, or neglect. Modication of the frame
or components shall void this warranty.
VanMoof BV is not responsible for incidental
or consequential damages. This warranty
does not aect the statutory rights of the
consumer.
Under no circumstances, including, but not
limited to negligence, shall VanMoof or any
VanMoof distributor (seller) be liable for any
damages, including but not limited to special
or consequential damages that result from
the use of, or the inability to use, the VanMoof
bike and/or any other products or materials
referred to in this manual, even if VanMoof
has been advised of the possibility of such
damages.
Applicable law may not allow the limitation or
exclusion of liability or incidental or conse-
quential damages, so the above limitation or
exclusion may not apply to you.
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