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Overview
EMV is the new standard for credit card processing. It describes a transaction between
a chip card and an EMV-enabled terminal. EMV transactions are much more secure than
magnetic-stripe-card transactions.
This document describes Verifone’s implementation of inside contact EMV within the
Commander Site Controller environment for First Data networked sites.
For successful Rapid Connect configuration for EMV at First Data sites, in addition to
enabling and configuring EMV, BuyPass FEP configuration updates and a CAPK file
download are required.
Support Contacts
Verifone's Petroleum Helpdesk offers merchants chat and email support by visiting
http://support.verifone.com. Sites may also contact support via phone by calling
the branded dedicated support line.
VASCs may contact the Verifone VASC Helpdesk at 888-777-3536, or through Tech
Support Chat/Email Assistance on the Premier Portal at http://premier.verifone.com.
For First Data Support, contact the First Data BuyPass Helpdesk.
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Helpdesk Phone Number
Verifone ExxonMobil Merchant Helpdesk 888-976-5022
Verifone Sinclair Merchant Helpdesk 866-625-9707
Verifone Sunoco Merchant Helpdesk 800-480-5848
Verifone Valero Merchant Helpdesk 888-432-7027
Verifone VASC Helpdesk 888-777-3536
First Data BuyPass Helpdesk 800-726-2629
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