1.
2.
Report suspicious behaviour and indications of device tampering or substitution to appropriate
personnel (for example, to a manager or security officer).
Adyen recommends enforcing procedures to perform visual device integrity inspections on a weekly
basis.
In case of any doubts, do not use the device and via the regular escalation channels.contact Adyen
Admin menu - VX820
To enter the terminal admin menu, press + .9
Enter the Admin PIN code (contact the Adyen POS Support Team ).
The admin menu is displayed.
Admin menu functions - VX820
Menu option Description
Power off terminal Powers off the terminal.
Print totals (Only available on standalone terminals)
Generates a receipt showing the total processed amount per currency per card type.
Reset totals (Only available on standalone terminals)
Resets the counter.total amounts processed
Do not forget to reset totals after your shift.
Download
merchant config
Downloads a new merchant configuration.
.Do not execute this command unless instructed to do so by Adyen Support
Download
firmware (HTTP)
Downloads a new firmware for the terminal.
.Do not execute this command unless instructed to do so by Adyen Support
Submit captures N/A
Network config View network configuration information such as IP address, Gateway, Netmask and
DNS settings.
Posregister config Determines the connection to the POS cash register, either HTTP & serial or HTTP &
USB.
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