TROUBLESHOOTING TIPS
Condition Status LED Color Verizon Wi-Fi Extender
Normal WHITE Normal operation (50% solid)
Setup complete (solid)
Extender is booting (soft blink)
System restart (fast blink)
BLUE Pairing mode (hard blink)
WPS pairing successful (fast blink for
1sec.)
GREEN Wi-Fi has been turned o (solid)
Issue(s) YELLOW No internet connection (solid)
Extender is too far from the Router. Poor
backhaul signal (hard blink)
Extender is too close to the Router. Poor
Wi-Fi coverage (fast blink)
RED Hardware/System failure detected (hard
blink)
Overheating (fast blink)
WPS pairing failure (fast blink for 1 sec.)
Power OFF Power o
Flash Speed
• Soft blink: 1000ms on 1000ms o
• Hard blink: 800ms on, 800ms o
• Fast blink: 200ms on, 200ms o
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