TROUBLESHOOTING TIPS
• You may need to turn the Wi-Fi settings from on to o, and back
to on again and apply the changes.
• If you are still unable to access your Fios Home Wi-Fi Extender,
you may need to try connecting to the Wi-Fi Extender using
another network device. If the issue goes away with another
network device, the issue is likely with that individual network
device’s configuration.
5.0c/ ACCESSING YOUR FIOS HOME WIFI EXTENDER IF YOU
ARE LOCKED OUT
• If your Fios Home Wi-Fi Extender connection is lost while
making configuration changes, a setting that locks access to
your Fios Home Wi-Fi Extender’s GUI may have inadvertently
been activated.
The common ways to lock access to your Fios Home Wi-Fi
Extender are:
• Scheduler - If a schedule has been created that applies
to the computer over the connection being used, your
Fios Home Wi-Fi Extender will not be accessible during the
times set in the schedule.
• Access Control - If the access control setting for the
computer is set to block the computer, access to your
Fios Home Wi-Fi Extender is denied.
To gain access, restore the default settings to your Wi-Fi Extender.
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