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VIOMI Alpha 3 - Troubleshooting

VIOMI Alpha 3
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22
Fault Message
Solution
The wheel is suspended. Please move to the new position to start.
Make sure the laser ranging sensor is not
blocked
Laser ranging sensor is blocked or jammed by foreign object. Remove the blockage or
foreign object. If removal is impossible, relocate robot and then start it.
Robot is off ground. Relocate and restart robot. Boundary sensor is dirty. Clean the
sensor.
Collision sensor is jammed. Remove foreign object by tapping the sensor. If there is no
foreign object, relocate and restart robot.
It is detected that robot stays inclined. Place robot on a horizontal ground and start it,
or perform leveling in App and then restart robot.
Robot may be jammed or trapped. Remove any barrier around it.
Replace the dust box and filter screen, and make sure that the filter screen and dust
box are installed in place.
Clean boundary sensor and relocate
robot
Check collision sensor and remove any
foreign object on it
Place robot on a horizontal ground
and start it
Put the main machine on the
ground to start
Remove any obstacle around robot
and try again
Make sure that the dust collector is
mounted in place
Troubleshooting

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