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© Virtual Access 2021  Confidential  Page 19 of 23 
 
Figure 18: The status page showing software version 72.002 
In the Firmware Version row, the first two digits of the firmware version identify the 
hardware platform, for example LIS-15; while the remaining digits: .00.72.002, show 
the software version. 
5.1.2  Upgrading router firmware for software version 72.002 and above 
Copy the new firmware issued by Virtual Access to a PC connected to the router.  
In the top menu, select System tab -> Flash operations. The Flash operations page 
appears. 
 
Figure 19: The flash operations page 
Under Flash Operations, click Flash Image. Only the inactive image is available to flash.  
Select the appropriate image and then wait until image has loaded.  
Note: this process may take a while depending on the available connection speed.  
When the image has loaded, the Update Firmware page appears.