5. PROGRAMMING 
60 
D-304762 PowerMaster-10/30 G2 Installer's Guide 
Enter the "GSM/GPRS" menu, and press 
to initiate the GSM diagnostic test. Upon test completion, the 
PowerMaster will present the test result. 
The following table presents the test result messages 
Message  Description
 
Unit is OK  GSM / GPRS is functioning correctly
 
GSM comm. loss  GSM/GPRS module does not communicate with the Panel
 
Pin code fail  Missing or wrong PIN code. (Only if SIM card PIN code is enabled.)
 
GSM net. fail  Unit failed with registration to local GSM network.
 
SIM card fail  SIM not installed or SIM card failure.
 
GSM not detected  GSM auto enroll failed to detect GSM/GPRS module.
 
No GPRS service  The SIM card does not have the GPRS service enabled.
 
GPRS conn. fail  Local GPRS network is not available or, wrong setting to GPRS APN, user and/or password.
 
Srvr unavailable  PowerManage receiver cannot be reached – Check the Server IP
 
IP not defined  Server IP #1 and #2 are not configured.
 
APN not defined  APN is not configured.
 
SIM card locked  After entering a wrong PIN code 3 consecutive times the SIM is locked. To unlock it enter a PUK 
number. The PUK number cannot be entered by the control panel.
 
Denied by server  PowerManage denies the connection request. Check that the panel is registered to PowerManage 
5.9.4 Testing the SIM Number
1
 
The PowerMaster enables to test the SIM number to ensure the SIM number was entered correctly in the control panel 
(see section 5.6.7) and to coordinate with the operator. 
07:DIAGNOSTICS   
⋅ ⋅ ⋅ 
 SIM NUMBER TEST   
⋅ ⋅ ⋅ 
 Select IP RCVR#     
Enter the "Select IP RCVR#" sub menu, select the IP server used for the verification of the SIM and press  . The 
panel sends a test SMS to the server. 
If the server receives the SMS, the control panel will display “SIM# verified” and the test ends successfully. If the SMS 
was not  received, for example,  if there  is no  connection between the control panel and  server, the control panel will 
display “SIM not verified”. 
5.9.5 Testing the Broadband/PowerLink Module
2, 3
 
The Broadband diagnostic procedure enables to test the communication of the Broadband Module (see section 5.6.8) 
with the PowerManage server and reports the diagnostic result. In case of communication failure, detailed information 
of the failure is reported. 
07:DIAGNOSTICS   
⋅ ⋅ ⋅ 
 BROADBAND MODULE    
⋅ ⋅ ⋅ 
 PLEASE WAIT…        
 
 Unit is OK          
Notes: 
1. When the   button is pressed, the test result may take up to 4 min. before it is displayed. 
2.  If  the  Broadband  Module  is  not  registered  to  the  PowerMaster,  the  menu  "BROADBAND  MODULE"  will  not  be 
displayed. 
The following table presents the list of messages that may be reported: 
Message   Description 
Unit is ok  Broadband Module is functioning correctly. 
Test aborted  The diagnostic test is aborted, as follows: 
•  AC failure – Broadband Module is set to OFF mode. 
•  Broadband Module has not completed the power-up procedure. In this case, the installer should 
wait a maximum of 30 seconds before re-testing. 
Comm. loss  The RS-232 serial interface between the Broadband Module and the PowerMaster failed. 
Rcvr Ip missing  Receivers IP 1 and 2 settings are missing in the PowerMaster.  
          
1
 SIM number test is not applicable for UL installations
 
2
 Broadband is not applicable for UL installations
 
3
 The name of the product is PowerLink3 IP Communicator