VTech CS6199-4 User Manual

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Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. In
these instances, try using a USB hub with its own external power supply.
If you are using a rewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.
I have accidentally set my LCD language to Spanish or French, and I don’t know
how to change it back to English.
While the handset is in idle mode, press MENU and then enter 364#.
While the handset is on a call, press MENU and then enter 364#. Then press OFF to exit
the menu.
To register HS... and ...see manual appear alternately on the handset and it does
not work at all.
The handset may be deregistered from the telephone base. Follow the steps below to
register the handset to the telephone base.
1. Place the handset in the telephone base.
2. Wait for about 10 seconds. The handset shows Registering... and then Registered
briey. You hear a conrmation tone when the registration process completes.
Common cure for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the telephone base.
If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Install the battery again and place the cordless handset in the telephone base.
Wait for the cordless handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
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VTech CS6199-4 Specifications

Frequency

transmit frequency (handset)	1921.536-1928.448 MHz
transmit frequency (telephone base)	1921.536-1928.448 MHz
channels	5

Power Requirements

handset battery	2.4V Ni-MH
telephone base power	6V DC @ 400mA
charger power	6V AC @ 300mA

Memory

handset directory capacity	50 memory locations
handset directory digits	up to 30 digits
handset directory characters	15 characters