Appendix A: Contact and Ordering Information A-1
33373-001 Version A
Appendix A: Contact and Ordering Information
How to Call for Service
To get help with any of the preventive maintenance routines, or to request service for your
ventilator, contact Vyaire, at the following numbers:
Technical and Clinical Support
Hours: 6:30 AM to 4:30 PM (Pacific Time) Monday through Friday
Phone: (800) 231-2466 (From within the U.S. only) or (714) 283-2228
Fax: (714) 283- 8471
After-hours service:
Phone: (800)231-2466 (From within the U.S. only)
Fax: (714) 283-8473 or (714) 283-8419
To obtain VELA Ventilator parts contact customer service at:
Hours: 7:00 Am to 4:30 PM (Pacific Time)
Monday through Friday
Phone: (800) 328-4139 (From within the U.S. only)
(714) 283-2228
Fax: (714) 283-8473 or (714) 283-8419
Online service for warranty replacements parts can be found at vyaire.com
Select “Warranty Form” from the choices on the left of the screen.
Vyaire Customer Care Help line
Hours: 24 hours, seven days a week
Phone: From within the U.S. only: (800) 934-2473 or (800) 231-2466 or (800) 520-4368
Fax: (714) 283-8473 or (714) 283-8419
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