EN - V2.0 18
5.1 Troubleshooting
Upgrading from older Power Sharing Versions
Charger(s) have a red LED/HALO/top screen
Charger(s) have a blinking green LED/HALO or on Commander appears
the message “Slave not paired with the power sharing network on the
Power Sharing menu”.
Resistor’s value between CAN lines is dierent than 60 Ohms
As Power Sharing is a functionality that is working across our charging stations, and not only on
a single one, all chargers must work the same.
Therefore, when upgrading from an older version of Power Sharing, you need to update the Sof-
tware of all of them. Our user guides explain you the update process.
Once the update of all chargers of the system has been performed, follow the chapter 4 of this
manual. After, you are good to go.
Please take into account that the setup of the system (Chapter 1 and 2 of this manual) is kept
identical
• After the start up, this is the default colour on a power sharing net. If it lasts more than
around 30 seconds, then check that the net is configured properly. If not, set the net and
wait from 5 to 30 seconds.
• Make sure that the nº of chargers includes the master.
• Make sure that the maximum current per phase is set properly and that is higher than the
minimum to be assigned.
• Poor contact on the CAN cables. Check that all the CAN cables are properly connected on
the chargers.
• Wrong resistor value between CAN lines. Power o all the charger and measure the Ohm
resistor between CAN-H and CAN-L, it mut be around 60 Ohms.
• If it is higher is because there’s only one charger with the terminal resistors. If it is lowe is
beacuse there are more than 2 charger with terminal resistors.
• Make sure that the two ends of the line have the “T” switch (if there’s the switch) selected
or that the resistors are on the correspondant chargers.
INSTALLATION GUIDE
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