What to do if Wavecom Media Converter session success fails due to a disturbed traffic channel?
If the Wavecom Media Converter cannot synchronize to the traffic channel, or loses sync, it might be due to the traffic channel being in a spot beam disturbed by a neighbor channel. Check the FFT display to investigate.
Why does Wavecom W-CODE fail to synchronize with the traffic channel during a fax session?
If the Wavecom Media Converter cannot synchronize to the traffic channel, the traffic channel might not be in a spot beam seen by the antenna, or the signal could be too weak. To address this, check the FFT display.
What to do if Wavecom Media Converter fax output is a .JBG file?
If the fax transmission is successful, but the Wavecom Media Converter output is a .JBG file instead of the default .TIF file, it is because the fax encoding is according to recommendation T.82/85. In this case, call WAVECOM for support.
How to correct Wavecom Media Converter receiver frequency error?
The receiver must be tuned exactly to the frequency setting received from the decoder. Any offset must be corrected and entered into the system via the Freq Offset field in the Configuration | Receiver and Satellite Settings... dialog.
How to improve Wavecom Media Converter signal strength?
The Signal-Noise Ratio for the control and traffic channels should be at least -18 dB as measured with the FFT of the decoder. Depending on the location of the monitoring system, a dish size of 2 – 3 m will be needed.
General| Brand | Wavecom |
|---|---|
| Model | W-CODE |
| Category | Media Converter |
| Language | English |
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